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AI agent development for customer support and operations

Your customers get answers at any hour. Your team only sees the cases that need a person.

What we build

An AI agent reads a request, checks your systems and gets the job done. When a decision needs a person, it hands over with the details attached.

  • Support agentsAnswer order and billing questions in chat and email.
  • Sales agentsReply to new leads in minutes and book meetings with your team.
  • Back-office agentsCheck records and prepare documents for someone to approve.
  • Safety rulesYou decide what the agent may do. Refunds and complaints go to a person.

Where it fits

Software companies

Fewer repeat tickets, and the rest arrive with context.

Online stores

Order tracking and returns handled day and night.

Insurance

First claim details collected before an adjuster steps in.

Questions about AI agents

Which AI models do you use?

We pick per task, from OpenAI, Anthropic, Google or open-source models. You can switch later without a rebuild.

How do you stop it making mistakes?

It only takes actions you allow and answers from your own data. Sensitive cases go to a person, and every conversation is logged.

Is our customer data safe?

Yes. We sign a data processing agreement, follow GDPR and keep data in the region you choose.

How long does the first agent take?

A pilot on one task usually takes a few weeks. You review the results before it grows.